Thank you for visiting WalkAssistance.com. These simple rules apply when you use our website or buy our walking aid. They follow Swiss law (mainly the Code of Obligations).

Key Information About Our Product

Our device is an everyday aid to make walking easier at home only. It is not a medical device and does not treat or prevent health problems. Nothing on this website is medical advice. Please always talk to a doctor for health or mobility questions. Use the product at your own risk.

Who We Are

WalkAssistance.com is run by [Insert Your Company Name], registered in Switzerland with company number [Insert UID/Number]. Our office is at [Insert Address].

You can contact us here

When you order, we’ll confirm it by email.

The sale is complete when we ship the product. You will be notified when the product is being distributed.

Prices include VAT. Delivery costs are shown separately.

We accept secure payments by e.g., credit cards, PayPal, TWINT, PostFinance.

Delivery

We ship as quickly as we can, but delays can happen.

Once delivered, the product is your responsibility.

Returns and Changes

Swiss law does not give a general right to return or cancel online orders just because you change your mind.

We may offer voluntary returns – check our Returns Policy for details.

Warranty for Defects

By Swiss law, we warrant the product against defects for 2 years from delivery.

If faulty, you can ask for repair, replacement, price reduction, or (in some cases) refund.

You must check the product on arrival and tell us about obvious defects quickly.

Our Responsibility

We are not responsible for indirect problems or losses.

We never limit responsibility for serious injury, death, or fraud.

Privacy

We protect your personal data under Swiss rules (see our Privacy Policy).

Final Notes

These rules follow Swiss law.

Disputes are handled in Swiss courts.

We may update these terms. Continued use means you accept changes.